Orders Refund
Full Refund
Full Refund
Cancel the order and a full refund will be created automatically
Partial Refund
Partial Refund
Click on the edit icon inside the order details.
Delete one of the items
Update the order
Reports
Access Transactions Logs to check status, username, refund reason and ARN ( Reference Number)
Alternative access from the logs page in the screenshot.
If the customer didn't complete the payment, there will be no reference number for a refund because amount was not deducted.
If the customer didn't complete the payment, there will be no reference number for a refund because amount was not deducted.
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