In this section, you will be able to create profiles for your branches, assign specific delivery service providers "DSPs" to a specific branch, etc.
Dispatching Rules can be found here
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How to create a profile?
Click + sign to create a new profile.
In this profile, you can add the targeted branches by clicking on "add branches" and assign a DSP for them by activating it as per the screenshot
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Assigning priority for DSPs
You can change the priority to a specific DSP by dragging them up/ down as per the screenshots below.
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When you have finished, it will appear in this format below :
profile 1 has two branches with the mentioned DSPs
Each active DSP in the screenshot will have 5 mins ( Driver acceptance timeout) to assign a driver )
if failed to do so, then the search will be initiated automatically to the next delivery company.
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Optimised driver acceptance timeout
For operational reasons, each delivery provider could require a different timef rame to allocate a driver for your order.
For example : Brisk requires 10 minutes, therefore our team set this up for you.
if you activate Optimised driver acceptance timeout, then the above example will apply